Privacy Policy
Last updated: July 15, 2026
At KARIBI, we connect you with your local neighbourhood. We take your privacy very seriously. This Privacy Policy describes how we collect, use, and handle your information when you use our mobile application (the “App”) and our website.
1. Information We Collect
To provide our hyperlocal community services, we collect:
- Profile Information: Display name, username, bio, locality name, and optional profile picture.
- Account Credentials: Username and password (safely encrypted and handled by Firebase Authentication). We do not store plain-text passwords in our databases.
- Published Content: Posts, comments, media attachments, and 1:1 chat messages sent between users.
- Device Token: Firebase Cloud Messaging (FCM) tokens to route push notifications to your device.
2. How We Use Your Information
We utilize the collected information strictly for:
- Displaying community feeds tailored to your specific locality.
- Routing instant chat messages to other users at your request.
- Sending push alerts for follows, comments, and direct messages.
- Moderating the platform and maintaining safety by processing user reports of inappropriate content or safety hazards.
3. Data Sharing and Protection
- No Third-Party Advertising: We do not sell, trade, or share your personal data with third-party advertisers.
- Strict Tenant Isolation: Data from different localities is filtered at the database level to ensure cross-locality isolation.
- Secure Cloud Infrastructure: All data is stored in Google Cloud Firebase with strict security rules validating auth status and ownership.
4. User Control & Data Deletion
You own your data. At any time, you can edit your profile information (name, bio, locality) directly in the app. If you wish to delete your account or purge your user data permanently, please contact our support team.
5. Contact Us
If you have any questions or feedback regarding this Privacy Policy, please reach out to us at:
Email: support@karibi.com